Skip to Main Content
Connected Solutions Ideas Portal
Status Under consideration
Created by Stephen Jahncke
Created on Aug 23, 2024

Include First Button Press Time and # of Presses at Location in the RRB Acknowledged Notifications table and Export

We include the timestamp of acknowledged alerts and response time in seconds in acknowledged alerts table / export, but not the time of the first button press at that location or # of presses at that location. We store this in the DB though as SourceDateTime and HitCount

Suggestion to estimate adding these 2 fields to the portal and to the export

Suggestion to assess impacts to UI and possible issues with exposing this info:

  • What does this look like in the UI (table is already cramped)

  • Do all alert records in prod have the necessary info to show this data?

  • Do we need to consider scenarios where multiple presses are at the same location and the time shown in the report vs response time?

  • Does this create a client audit issue with their response time metrics given we base response time on the last press time at a location?

  • (Alternate might be to store alerts individually but that would be a bigger change)




  • Attach files
  • Kevin Zdancewicz
    Reply
    |
    Dec 5, 2024

    Would definitely like to see time of original button press included in Acknowledged Notifications table