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RRB - Add a flag next to devices in a customer's portal whether to charge for the device

We routinely run into scenarios where we don't bill for all devices in a portal (missing, unaccounted for, training, etc). If we could have a flag for mobile, stationary, and base stations that a Super Admin could set, we could use this to track "...
Guest 8 days ago in  0 Under consideration

Scanned Locations in RRB Dashboard

I would really like to list the scanned locations in the dashboard (focusing on the public spaces). We have too many instances where clients don't know what's been scanned and where to use the buttons. This is a frequent issue.
Ixchel Correa 28 days ago in  0 Under consideration

Rapid Response Buttons Portal - Add Department and Employee ID fields to Employee bulk upload file

The current Employee bulk upload file (see attached) doesn't include 2 fields available and used in the employees table in the RRB module - Department and Employee ID (note this is the rrb.employee table in the tenant, not the user table in the ma...
Stephen Jahncke 4 months ago in  1

RRB: Add "Presses" as a field in the Acknowledged Notifications area of the Alerts page

On the Alerts page of the RRB module in the CS Portal, the Active Notifications area has a field called "Presses" which shows you the number of times a RRB has been pressed. When an alert is acknowledged, it clears out of the Active Notifications ...
Alexander Field about 2 months ago in  0 Under consideration

Include First Button Press Time and # of Presses at Location in the RRB Acknowledged Notifications table and Export

We include the timestamp of acknowledged alerts and response time in seconds in acknowledged alerts table / export, but not the time of the first button press at that location or # of presses at that location. We store this in the DB though as Sou...
Stephen Jahncke 4 months ago in  1 Under consideration

Improve Device Assignment Process for RRB

Looking to solution / estimate a few ideas in this file: https://pwc.sharepoint.com/:p:/r/sites/GBL-ADV-Connected-Solutions-Team/_layouts/15/Doc.aspx?sourcedoc=%7BD757DFAA-1C89-4AB4-8482-6678A0F01C57%7D&file=Solution%20Ideas%20for%20Device%20A...
Stephen Jahncke 4 months ago in  0

RRB Alerts - Specific Group Alerts

Request from the client, Four Seasons Jackson Hole (via MQ): Based upon feedback from the 4SJH team yesterday during initial Staff Alert training, the request was made to create unique groups who can receive specific notifications vs. a user who i...
Ryan Nicolay 28 days ago in  1 Under consideration

add facility Federation status to the Super Admin landing page

On the Super Admin landing page that shows all the clients and facilities in the portal, add a new field (next to Number Of Users, Number Of Devices, etc) that indicates the Federation status of a facility. From a Support perspective, it is useful...
Alexander Field 30 days ago in  0 Under consideration