All ideas

Clients have started to ask for a Mobile app (some Hiltons/Marriotts) What is our stance on a Mobile App? Is it the same stance across iOS / Android? Things to consider: Dev time/effort/cost Ongoing maintenance/support cost Other considerations: C...

Potential improvement opportunity across the platform for users to receive or pull app updates that change their client code. Scenario: User logged into portal before deployment User's session becomes inactive without them logging out (eg. loses n...

The modules that are integrated with the Alert Management module (including THM, EQM, etc) as well as DOC currently have limited controls to prevent large numbers of text / email notifications from being sent, risking PwC platform performance, sta...

We include the timestamp of acknowledged alerts and response time in seconds in acknowledged alerts table / export, but not the time of the first button press at that location or # of presses at that location. We store this in the DB though as Sou...

We routinely run into scenarios where we don't bill for all devices in a portal (missing, unaccounted for, training, etc). If we could have a flag for mobile, stationary, and base stations that a Super Admin could set, we could use this to track "...

I would really like to list the scanned locations in the dashboard (focusing on the public spaces). We have too many instances where clients don't know what's been scanned and where to use the buttons. This is a frequent issue.

On the Super Admin landing page that shows all the clients and facilities in the portal, add a new field (next to Number Of Users, Number Of Devices, etc) that indicates the Federation status of a facility. From a Support perspective, it is useful...

On the Alerts page of the RRB module in the CS Portal, the Active Notifications area has a field called "Presses" which shows you the number of times a RRB has been pressed. When an alert is acknowledged, it clears out of the Active Notifications ...

Request from the client, Four Seasons Jackson Hole (via MQ): Based upon feedback from the 4SJH team yesterday during initial Staff Alert training, the request was made to create unique groups who can receive specific notifications vs. a user who i...